PURPOSE OF THE COURSE
- To explain the purpose of an QMS, OHS, EMS and FS management system and the business and societal benefits of improving performance.
- To explain the role of an auditor to plan, conduct, report and follow up a management system audit in accordance with ISO19011 and ISO 17021 where appropriate.
- To plan, conduct, report and follow up an audit of an Integrated Management System to establish conformity (or otherwise) in accordance with ISO 19011 (and ISO/IEC 17021 where appropriate).
TARGET AUDIENCE
This course is designed for:
- People who need to conduct internal and external audits of management systems.
- Quality Managers, Management Representatives, Engineers and Consultants.
- Individuals who want to become Lead Auditors or Third-Party Auditors.
- Individuals leading their companies to ISO standard Certifications.
OBJECTIVES OF THE COURSE
- Have an overview ISO 19011:2018.
- Be familiar with common terms and definitions associated with auditing.
- Have an overview of ISO/IEC 17021-1:2015.
- Comprehend the different typesof Audits.
- Understand the need for and benefits of an Integrated Management System.
- Have an overview of ISO 9001, 14001, 22000 and 45001.
- Understand the common approach of the standards.
- Be familiar with management system principles.
- Be familiar with the requirements of ISO 9001, 22000, 45001, and14001 with the focus on the differences under the same clauses.
- Comprehend the principles of auditing.
- Understand the registration requirements of auditors.
- Comprehend the competency requirements for the Programme Manager, Lead Auditor, Auditors, and Technical Reviewers.
- Understand how to evaluate, maintain, and improve these competencies.
- Comprehend the establishing and management of an audit programme.
- Be familiar with the audit process (certification and internal audit).
- Understand the preparation requirements for conducting a Stage 1Audit.
- Understand how to conduct a Stage 1 Audit.
- Understand the preparation requirements for conducting a Stage 2Audit.
- Understand how to conduct a Stage 2 Audit.
PRIOR KNOWLEDGE
- Prior to attending this training course, learners are expected to havethe following prior knowledge:
- ISO 19011:2018.
- Management systems, principlesand concepts:
- Plan-Do-Check-Act (PDCA) cycle.
- Process-approach.
- Risk-based thinking.
- The core elements of a Management Systems.
- The interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continual improvement.
- The requirements of the ISO 9001, 14001, 22000 and 45001 management systems.
- Terms and definitions, as given in ISO 9001, 14001, 22000 and45001.
ASSESSMENT
- Through tutor-led discussions, exercises, workshops and role-plays, students will gain sufficient knowledge and skills in the entire auditing process and get prepared as an Integrated Management System professional.
- Throughout the course you will work through a case study focusing on several practical examples of activities in the audit process.
- After completing the online components of the course there is an Assessment Workbook (Practical Workbook) that must be completed and submittedfor marking.
- Course duration is 50 hours (Virtual Classroom training) excluding a4 – hour written examination.
examination
- The written examination consists of 4 types of questions :
- Multiple choice.
- Mix and match.
- True or false.
- Written responses to interpretation questions.
- Learners must achieve a total of 50% overall (50% must be achieved in each section).
- Learners who fail the examination shall be allowed one re-sit with a different examination paper to that which they sat originally.
- The re-sit must take place within 3 months of sitting the original examination.
- Learners who fail the re-sit must re-take the entire course if they wish to gain a “Certificate of Successful Completion” of the course.
Course content
- Module 1: Introduction to ISO 19011:2018.
- Module 2: Introduction to Integrated Management Systems.
- Module 3: Management System Principles.
- Module 4: Integrated Management System Requirements.
- Module 5: Principles of Auditing.
- Module 6: Auditor Registration and Competence .
- Module 7: Managing the Audit Programme.
- Module 8: The Audit Process.
- Module 9: Preparing for and conducting the Stage 1 Audit.
- Module 10: Preparing for the Stage 2 Audit.
- Module 11: Conducting the Stage 2 Audit.
- Module 12: Audit Reporting and Follow-up.
